We provide professional 24/7 Drupal support.
24/7 Drupal support and maintenance
You are looking for the security, fast service and reliability that your Drupal website, platform or application deserves. We provide the necessary Drupal support to existing websites, modules and module development.
We have been providing top-quality professional Drupal support for more than 8 years. A team of in-house Front and Back-end developers can be at your disposal 24/7 to ensure that your website or platform continues to perform optimally.
Why Drupal support
The Internet develops rapidly, and the same is true for Drupal and the many modules from the Open Source community behind Drupal. These modules are updated by the community and safety risks are solved.
We have therefore designed our own service and support team at our offices in Utrecht to help you keep your website / platform up-to-date and proactively monitor the servers on which the website or platform is hosted.
One point of contact
You won't be sent from pillar to post at us. You have one point of contact who will take care of all your questions. We work with professional support tools, so that you have direct access to the status of your support request. We also provide proactive monitoring of the environment and its performance.
A service contract with One Shoe is called a Service Level Agreement (SLA). With a service contract you are assured of guaranteed response and resolution times for all emergencies.
Within SLA's One Shoe also provides monitoring, maintenance and other services aimed at preventing failures. Also maintenance is therefore included in a SLA. With a SLA you can get 24/7 support.
Flexible support packages
We provide maximum flexibility in coverage for your Drupal site. Therefore we offer a flexible website maintenance package based on your needs.