About DHL Parcel
A focus of the policy of parent company Deutsche Post DHL is gaining a top position in e-commerce from the perspective of consumer experience. Subsidiary Selektvracht, specialist carrier for known online stores, and DHLforyou continues as DHLparcel as of the 1st of May to achieve that goal.
With the merger of divisions also arose the need for a new, multilingual website that merged the functionalities of selektvracht.nl and dhlforyou.nl. It also had to appeals to the combined groups. Since the objective was mobile and on the move, we created a responsive and theme for this Drupal 7 website.
Based on the deadline, and two months in between the start of the project and the intended going live date, One Shoe advised to realize the website using the Scrum methodology. Thanks to this methodology, and working closely with our client who had the ability to switch quickly, we realised the deadline and achieved a very good result .
Based on good past experience in the realisation of www.dhleasydesk.nl, it was the wish of DHL to realise the website with Drupal 7. Arguments for choosing Drupal include the proper SEO support, reusability of modules across multiple domains, multilingualism and manageability capabilities for end users.
Track & Trace
One of the most commonly functionality used by DHL parcel is Track & Trace. It allows consumers to be aware of the status of their order. We created a link to the tracking system of DHL, allowing users to see where their order is using a code and what the intended delivery moment is.
Because a substantial portion of the target audience will visit the website, not only through the PC, we built it scalable to any device (responsiveness). This means that the website automatically scales to a variant that is most suitable for the device o which www.DHLparcel.nl is visited, be it a laptop, smartphone or tablet.
Should an order be nevertheless missed, then the website also offers the functionality "missed delivery" that allows consumers to indicate a new delivery time and address. Thanks to a link with the planning of DHL, this change is immediately reflected in the planning of the delivery driver.
Easily sending packets
In addition to these functionalities DHLparcel.nl also provides the ability to send packets. Both business and private users can directly insert an order for a shipment or, if a user wants to send more than 10 packets a quote is given.