A customer centric strategy
DHL is convinced that long-term customer relationships only last if DHL Parcel and its services are user friendly, intuitive and customer-oriented. Therefore DHL Parcel pursues a customer-centric strategy. This vision requires intelligent and at the same time user-friendly online tooling.
My DHL Parcel: user friendly digital shipping solution
One Shoe developed together with the development team of DHL Parcel an easy to use digital B2X solution that merges existing DHL-products in one shipping service, so the business and service processes for shippers of large numbers of business packages runs more smoothly.
My DHL Parcel: Efficiency and control
- Prepare multiple shipments
- Schedule pickups
- Print labels
- Login / Create accounts
- Multilevel organization structures
- Track & Trace within shipping application
- Responsive / Google Material design
- Collect user feedback through Usabilla